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Your Security

SSL (SECURE SOCKET LAYER): Because we accept sensitive information from end-users such as passwords and credit card numbers, the Doc Fizzix Products online stores use SSL. This logic encrypts the data being sent to the server from the browser using high-level encryption technology. Once the data is received from customers on the our Network, it may be required that the data be maintained for a certain period of time inside our private network. Encrypting the data means it cannot be viewed in plain text or deciphered by anyone outside of our system.

COOKIES: A "cookie" is a small piece of information that our Web site will need provide to your browser while you are shopping on our site. The Doc Fizzix Products Web site supplies your browser with a cookie that, for example, contain a unique identifier used to keep track of items in your shopping cart, provide you with the status of your order, verify that your credit card has been authorized and verify that you qualify for a download. Use of a cookie also allows us to provide you a personalized shopping experience based on your shopping cart contents and order history.

You do not have to accept cookies from our site, however, this may impact your ability to use the site properly. Should you decide that you would like to purchase or download products and you have modified your browser settings not to accept cookies, you will need to re-set your browser to accept the cookies that we send it. Otherwise, you may not be able to purchase or download products or use certain areas of the Web site. Most browsers are defaulted to accept and maintain cookies.

INFORMATION SECURITY: We protect the confidentiality and security of your personal information from loss, misuse, or unauthorized alteration by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures. We maintain physical, electronic and procedural safeguards that comply with applicable law and federal standards. Whenever we ask for sensitive information, such as credit card numbers, we encrypt it as it is transmitted to us. We train and require our employees to safeguard your information. We also use physical, electronic and procedural safeguards by restricting access to personal information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures.

AUTHORIZE.NET: Authorize.Net is a payment gateway service provider allowing merchants to accept credit card and electronic checks payments through their Web site and over an IP (Internet Protocol) connection. Authorize.Net claims a user base of over 305,000 merchants, which would make them the Internet's largest payment gateway service provider. Since 1996, Authorize.Net has been a leading provider of payment gateway services, managing the submission of billions of transactions to the processing networks on behalf of merchant customers. Authorize.Net is a solution of CyberSource Corporation, a wholly owned subsidiary of Visa (NYSE: V).

TRUSTWAVE: Our website is constantly monitored against hacking and security threats by Trustwave. Trustwave is the leading provider of on-demand data security and payment card industry compliance management solutions to businesses and organizations throughout the world. Trustwave has helped thousands of organizations  ranging from Fortune 500 businesses and large financial institutions to small and medium-sized retailers manage compliance and secure their network infrastructure, data communications and critical information assets.

SECURITY SERVICES: We use the following services to process credit cards, monitor, and protect our customers information. We do not store any credit card information on our server and/or in any cookies, any credit card information is removed from the system as soon as it is passed to the gateway for processing.

EFFECTIVE DATE: This Privacy Policy was last modified June 01, 2011.

WAYS TO CONTACT US: If you have any questions about our Privacy Statement, please do not hesitate to contact us. We will do everything we can to answer your questions and to clarify our Privacy Statement.

Doc Fizzix Products

Attn: Legal Department
P.O. Box 5507 | Round Rock | TX 78683
Telephone: 512.218.0454
FAX: 512.366.9060

Monday - Friday ( except holidays )
10:00 AM - 5:00 PM U.S. Central Standard Time

Contact us by email
Phone Hours: Mon. - Fri. 10:00 a.m. - 5:00 p.m. (CST) - 866-362-3499 (US only) or 512-218-0454
Doc Fizzix Products, P.O. Box 5507, Round Rock TX 78683, U.S.A.