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Privacy and Security Information

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At Doc Fizzix, we respect and protect the privacy and security of those who visit or use our Web sites. When we collect information from you, we want you to know how it is used. To demonstrate our commitment to fair information practices, we have adopted the following industry privacy guidelines.



Security Certificate
Customers who buy through DocFizzix.com are shopping on a Thawte Secure Site. Our secure server encrypts all of your personal information including name, address and credit card number with the most advance encryption methods available (128 bit encryption enabled). This encryption and other security measures ensure that no one can access or use your personal information in an unauthorized manner.
Our commerce fortified system was developed with security as its number one priority. Our network is designed so that there is no direct access to the commerce database - all transactions are controlled through a single entry point. This single entry point allows us to maintain the tightest access control - eliminating the back door or unguarded port entry.
We have made an investment in protecting our clients' and customers' information utilizing the following technologies:



SSL (Secure Socket layer)
Because we accept sensitive information from end-users such as passwords and credit card numbers, the Doc Fizzix Online Stores use SSL. This logic encrypts the data being sent to the server from the browser using high-level encryption technology. Once the data is received from customers on the our Network, it may be required that the data be maintained for a certain period of time inside our private network. Encrypting the data means it cannot be viewed in plain text or deciphered by anyone outside of our system.



Ordering Online
In order to provide you with the opportunity to order our products and services online, we have to request certain information, such as the following:

		Your contact information – name, address, phone number, and E-mail address
		Shipping information – where you would like the product shipped
		Billing/payment information – your billing and credit card information
		Product information – the products that you have selected and want to order

We use this information ONLY to fulfill your order and to communicate directly you once your order has been processed and shipped. We do not share ANY of your information with third parties except as required to process your payment for the products you have ordered.



Cookies
A "cookie" is a small piece of information that our Web site will need provide to your browser while you are shopping on our site. The www.Doc Fizzix.com Web site supplies your browser with a cookie that, for example, contain a unique identifier used to keep track of items in your shopping cart, provide you with the status of your order, verify that your credit card has been authorized and verify that you qualify for a download. Use of a cookie also allows us to provide you a personalized shopping experience based on your shopping cart contents and order history.

You do not have to accept cookies from our site, however, this may impact your ability to use the site properly. Should you decide that you would like to purchase or download products and you have modified your browser settings not to accept cookies, you will need to re-set your browser to accept the cookies that we send it. Otherwise, you may not be able to purchase or download products or use certain areas of the Web site. Most browsers are defaulted to accept and maintain cookies.



We Protect Personal Data
All employees must review and sign a written statement of these practices which include limiting the access to sensitive information to only those employees who require the information and enforcing strict password protocols for all employees. We use both internal and external resources to review the adequacy of our security measures on a regular basis.



Ways You Can Contact Us
Questions regarding the www.Doc Fizzix.com Web site's privacy statement, our online privacy policy, our information practices or other aspects of privacy on our Web sites can be directed to us by any of the following

Monday - Friday ( except holidays )
9:00 AM - 5:00 PM U.S. Central Standard Time
Phone: 1-512-218-0454

Doc Fizzix Products
P.O. Box 5507
Round Rock, TX 78664
U.S.A.