At Doc Fizzix Products, we value our relationship with you and place the highest importance on respecting and protecting the privacy of our customers. To help you feel comfortable and confident when using our Web sites, here are the principles that govern our information practices and other privacy aspects of our Web sites. When we use the words "personal information," we're referring to information that personally identifies you. This privacy statement applies to all Doc Fizzix Product sites and services that display or link to the statement. Doc Fizzix Products does not require that you register nor do we collect any information in order for you to view our website and its contents. Registration is only required to use certain interactive features such as posting comments, participating in the blog forums, and in order to submit ideas and participate in competitions.
INFORMATION WE COLLECT (orders):
If you purchase a product or service from Doc Fizzix Products, we request certain personally identifiable information from you in order to process your order. If you place an order you will be asked to provide your contact information (such as name, email and shipping address) and financial information (such as credit card number, expiration date and the 3 digit security code). We use this information for billing purposes only and to fill, and ship your order. If we have trouble processing an order, we will use this information to contact you directly. The Doc Fizzix Products website does not save and/or store any personal information; credit card numbers, expiration data, and the 3 digit code are deleted from our system once your order has been processed.
INFORMATION WE COLLECT (forums/newsletters):
Certain interactive features such as posting comments, participating in the blog forums, and subscribing to the newsletter on this Website, require certain personally identifiable information from you on the registration form and may require you to create a user name and password. During registration you will be asked to give us your contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest. Out of respect for your privacy, we provide you a way to unsubscribe or cancel your registration. None of the information that is collected and/or shared Doc Fizzix Products will be given to any other member or third party, your information is kept secure and private.
Doc Fizzix Products does not rent, trade, or share Personal Information with any third parties except to provide products or services you've requested, when we have your permission, or under the following circumstances: We use other third parties such as a shipping company to fulfill orders, a credit card processing company to bill you for goods sold on our website, and an email service provider to send out emails on your behalf. When you make a purchase on our website or sign up for our newsletter, we will share the necessary amount of personally identifiable information as necessary for the third party to provide that service, including your name, address, and email address. These third parties are prohibited from using your personally identifiable information for promotional purposes.
We protect the confidentiality and security of your personal information from loss, misuse, or unauthorized alteration by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures. We maintain physical, electronic and procedural safeguards that comply with applicable law and federal standards. Whenever we ask for sensitive information, such as credit card numbers, we encrypt it as it is transmitted to us. We train and require our employees to safeguard your information. We also use physical, electronic and procedural safeguards by restricting access to personal information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures.
A "cookie" is a small piece of information that our Web site will need provide to your browser while you are shopping on our site. The Doc Fizzix Products Web site supplies your browser with a cookie that, for example, contain a unique identifier used to keep track of items in your shopping cart, provide you with the status of your order, verify that your credit card has been authorized and verify that you qualify for a download. Use of a cookie also allows us to provide you a personalized shopping experience based on your shopping cart contents and order history.
You do not have to accept cookies from our site, however, this may impact your ability to use the site properly. Should you decide that you would like to purchase or download products and you have modified your browser settings not to accept cookies, you will need to re-set your browser to accept the cookies that we send it. Otherwise, you may not be able to purchase or download products or use certain areas of the Web site. Most browsers are defaulted to accept and maintain cookies.
SSL (SECURE SOCKET LAYER):
Because we accept sensitive information from end-users such as passwords and credit card numbers, the Doc Fizzix Products online stores use SSL. This logic encrypts the data being sent to the server from the browser using high-level encryption technology. Once the data is received from customers on the our Network, it may be required that the data be maintained for a certain period of time inside our private network. Encrypting the data means it cannot be viewed in plain text or deciphered by anyone outside of our system.
UPDATES TO THIS PRIVACY STATEMENT:
Doc Fizzix Products may update this policy at any time in its sole discretion and without prior notice. We will strive to notify you about significant changes in the way we treat Personal Information by sending a notice to the primary email address specified in your Doc Fizzix Products account and/or by placing a notice on the Website.
WAYS TO CONTACT US:
If you have any questions about our Privacy Statement, please do not hesitate to contact us. We will do everything we can to answer your questions and to clarify our Privacy Statement.
Doc Fizzix Products
Attn: Legal Department
P.O. Box 5507 | Round Rock | TX 78683
Monday - Friday ( except holidays )
10:00 AM - 5:00 PM U.S. Central Standard Time
Contact us by email
Phone Hours: Mon. - Fri. 10:00 a.m. - 5:00 p.m. (CST) - 866-362-3499 (US only) or 512-218-0454
Doc Fizzix Products, P.O. Box 5507, Round Rock TX 78683, U.S.A.