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Configure Your Browser Help

Toll free order line: 1-866-362-3499

What is a "cookie" and do I need to accept one from this site?
A "cookie" is a small piece of information that is provide to your browser while you are shopping on our site. The cookie contains a unique identifier that is used to keep track of items in your shopping cart, provide you with the status of your order, verify that your credit card has been authorized and verify that you qualify for a download.

Most browsers are defaulted to accept and maintain cookies but some browsers may have been configured by the user not to accept cookies. If your browser is configured not to accept cookies, you will need to re-set your browser, otherwise, you may not be able to purchase or download products from our web site.

How to enable your browser to accept a cookie
Follow the steps below for your particular browser in order to enable cookies:

AOL 5.0:

Select "Preferences"
Click on "WWW"
Select the "Security" tab
Click on "Custom Level"
Scroll down to "Cookies"
Select "Enable"

Internet Explorer 5.0 for PC:

Select "Internet Options" from the "Tools" menu
Click the "Security" tab
Click "Custom Level" at the bottom of the window
Scroll down to "Cookies"
Select "Always accept cookies"
Click "OK"

Internet Explorer 6.0 for PC:

To change your privacy settings to "Medium":
Select "Internet Options" from the "Tools" Menu.
Click the "Privacy" Tab.
Set the Privacy Slider to "Medium."
Click "OK."

Internet Explorer 5.0 for Mac OS 9:

Select "Preferences" from the "Edit" menu
Select "Receiving Files"
Select the option "Never ask" under "When receiving cookies"
Click "OK"

Internet Explorer 5.2 for Mac OS X:

Select "Preferences" from the "Explorer" menu
Select "Receiving Files"
Select "Cookies"
Select the option "Never ask" under "When receiving cookies"
Click "OK"

Netscape Navigator / Communicator:

Select "Preferences" from the "Edit" menu
Select "Advanced" from the left-hand menu
Select "Accept All Cookies"
Click "OK"

Are you still having problems with the online system?

If you continue to have problems with our system please feel free to call us during normal business hours so we can help you resolve the situation, click the link below for our contact information: